Every source from my HELish Summit 2026 session on where Microsoft 365, Teams and Copilot store your data: Teams data locations, Loop and SharePoint Embedded, Copilot and connectors, geo residency, and Purview.
Teams
How Microsoft 365 Updates Work: Pt2 Rings, Channels, and Rollout Mechanics
Rings, Channels, Rollouts, and Why “GA” Still Means “It Depends”. Your guide to Microsoft 365 Updates. This article is based on publicly available Microsoft documentation, observable product behaviour, and common cloud software delivery practices, combined with...
How Microsoft 365 Updates Work: Pt1 What to Expect and Where to Track Changes
Microsoft 365 is in constant flux. Not just security patches or back-end plumbing, but real, user-facing changes that affect daily workflows. New features appear. Menus move. Interfaces change. And it all happens on Microsoft’s schedule, not yours. Gone are the days...
Busy on Busy in Microsoft Teams
What is Busy on Busy in Microsoft Teams? Busy on Busy (sometimes written as busy-on-busy) is the name given to the feature in Microsoft Teams, where second incoming calls can be automatically rejected when a user is already in a call or meeting. Busy on Busy settings...
Reactions in Microsoft Teams
In Microsoft Teams, a reaction is a way for users to respond quickly to a message with an emoji. This allows users to express their emotions or thoughts about a specific message without having to type out a response. Here we look at reactions and how to choose custom ones.
Viva Sales shows amazing cross 365 working
CRM systems aren’t really my bag, but having spent the last year or so needing to be more familiar with SalesForce than I cared for (not a requirement in my new position!) I can sympathise with having information split across different systems. It is very common for...
Teams Phone – What’s in a name?
Microsoft has got a bit of a track record with some dodgy naming conventions in the past, and while overall, they seem to have got things pretty right with Teams there has long been a bit of a grey area around what term you should use when referring to making calls...
My pandemic project, or how I wrote a book on the MS 700 exam
So I need to come clean about what I’ve been up to during the last year or so… I’ve been quiet on the old socials and on the Teams scene for a little while now. You would be forgiven for thinking this was down to the fairly obvious reasons of trying to get me and my...
Ignite 2017 From the Floor – Call quality management in SfB / Teams
Notes taken from the Ignite session – Call quality management for Skype for Business and Microsoft Teams Presented by William Looney and Troy Funk Key takeaways Microsoft provide “top down” and “bottom up” tooling for checking call quality Teams data will be included...
