So Microsoft put out three posts on Friday about the future of Copilot, tucked in at the end of the quarter. Everyone has done the headlines. This is three minutes on the bits underneath them. 🔹 Two terms to learn. USL is the user subscription licence, the M365...
M365
Copilot Business: usage-based billing on by default
Copilot Business is getting usage-based billing switched on by default. Here's what's published, what it means, and what's still unconfirmed. What Microsoft says New Microsoft 365 Copilot Business licences come with usage-based billing on by default (19 October direct...
HELish Summit 2026: Where Does M365, Teams and Copilot Store Your Data? Resources
Every source from my HELish Summit 2026 session on where Microsoft 365, Teams and Copilot store your data: Teams data locations, Loop and SharePoint Embedded, Copilot and connectors, geo residency, and Purview.
MS-102 retires on 30 November: certs and partner designations
If you hold Microsoft 365 Administrator Expert, check your renewal window now. The certification and its MS-102 exam both retire on 30 November, and renewal only opens six months before your expiry date. If your cert runs past May 2027, you'll miss the renewal, but...
Copilot Notebooks now takes Markdown, plain text and RTF
You no longer have to dress a README up as a Word doc just to get Copilot Notebooks to read it. The scruffy files are now allowed in: Markdown, plain-text and RTF. No coincidence, either. AI is driving a real shift towards flat files, and half my online life has...
Copilot licensing ladder
"We bought Copilot" is now the start of four different licensing conversations.... Yesterday I mapped what Copilot Chat, Cowork and Scout do. This is the licensing version: what it takes to switch each one on. Rung 1: Copilot Chat — includedComes with any Microsoft...
How Microsoft 365 Updates Work: Pt2 Rings, Channels, and Rollout Mechanics
Rings, Channels, Rollouts, and Why “GA” Still Means “It Depends”. Your guide to Microsoft 365 Updates. This article is based on publicly available Microsoft documentation, observable product behaviour, and common cloud software delivery practices, combined with...
How Microsoft 365 Updates Work: Pt1 What to Expect and Where to Track Changes
Microsoft 365 is in constant flux. Not just security patches or back-end plumbing, but real, user-facing changes that affect daily workflows. New features appear. Menus move. Interfaces change. And it all happens on Microsoft’s schedule, not yours. Gone are the days...
What Exactly is Microsoft’s Copilot Frontier Programme?
Update: Zach and I recently recorded a podcast about this too, you can either watch it on YouTube, or listen to it. We'd really love your feedback on how you find Frontier too... Microsoft love introducing new terms without explaining them properly. Usually by the...
